First stop, call the AT&T operator (by dialing zero)- he or she will just transfer me to the right person. Or so I thought. They're advice: call 411 and ask for the number for AT&T con-call services. Now if this advice came from a third party, it would certainly be sound. Coming from an AT&T operator? Well, it struck me a bit odd.
OK, I call 411 and ask for conference call services - they connect me to....somewhere. Somewhere being a place that has a vast menu of pre-recorded push button options and less than stellar voice recognition software. After a few minutes of yelling "operator" (since con call services was not on the pre-recorded option menu), I'm finally connected to a person who politely tells me that I've actually reached residential services, what I need is business services. Great. Onward and upward.
Next stop, AT&T business services. Same land of pre-recorded push button options (none of which is con call services, of course) and crap voice recognition technology. After a few minutes I give up. There must be an easier way.